Our team
175 years of service management experience. One accountable team.
Service NextGen is built on senior practitioners. Most have spent their entire careers in field service and IFS Service Suite — and they stay. Under 10% annual attrition keeps your engagement team stable from kickoff to hypercare and beyond.
175
Years combined experience
150
Years in service management
100
Years on IFS Service Suite
29
IFS certifications
Leadership
The people accountable for every engagement.
Josh
President & CEO
Dallas, USA
Vipul Pandey
VP / Principal Architect
Ottawa, Canada
Abrar Khan
VP / Principal Architect
Ottawa, Canada
Senior consulting
Senior IFS Service Suite practitioners leading our largest programs.
Hariharan P
Solution Architect
Chennai, India
Venkatesh D
Technical Consultant
Chennai, India
Delivery team
Consultants, analysts, and trainers in the trenches with our customers.
Akhil Y
Service Consultant
Dallas, USA
Sandiya S
Technical Consultant
Chennai, India
Shreejaya
Functional Consultant
Chennai, India
Hashini M
Senior Functional Consultant
Colombo, Sri Lanka
Rabia M
Process Designer
Delhi, India
Nurain S
Human Resources
Hyderabad, India
Extended team
Specialists we bring in when the engagement calls for it.
Shiyaz M
PSO Solution Architect
Chennai, India
The people above are the ones who show up.
No bait-and-switch: the consultants in your discovery sessions are the ones who deliver the work.